HMIS Housing Providers Training (Transitional Housing, Rapid Re-Housing, Permanent Supportive Housing)

This training is designed for both new and current Housing Providers. It covers the following subject matter, including the newly adopted CEA-BHRS processes:

• Introduction to ClientTrack
  • Basic Security Standards
  • Basic System Navigation
  • Basic ClientTrack Terminology
• Project Enrollment
  • Receiving Referrals from the Incoming Referral Queue to Begin Enrollment Process
  • Capturing the Housing Move-in Date (PSH & RRH)
• Editing Basic Client Information
• Editing the Enrollment Workflow
• The Housing Assessment Workflow
  • Transfer Requests
  • Housing Match Notification & Next Steps
• Recording Case Notes
• Update/Annual Assessments
  • When are they required?
• Recording Rental Assistance as a Service (RRH)
• Recording Vacancies
  • Updating a Match Status
• Project Exit
• Re-Entering an Enrollment

*If you are unsure whether this is the appropriate training for you, please don’t hesitate to reach out and ask our HMIS Training support at philahmis@phila.gov.